In our organisation we share our talents and experience to enhance our Retail Store and are looking for someone who is passionate about outdoor adventures to lead our small team. In this position you will lead a team of retail staff and to continue to achieve customer service focused goals and sales goal, you will encourage and coach your team to look for ways to enhance the shopping experience for our customers.
In this position there is never a dull moment, you work on the floor and alongside members of the management team, and your days will be full as you will take charge of some of the following duties:
Being the “go-to” person for the application of best practices, policies and store standards, as well as maintaining the customer service standards to the highest possible level.
Developing and implementing business plans to achieve sales targets and outstanding customer service in a collaborative environment.
Recognize problems, analyze causes, generate alternatives and solutions
Take responsibility for productivity and profitability of the store including sales growth, staffing, and inventory results, implement plans to minimize loss prevention.
Hire, train, motivate, coach and supervise sales staff.
Develop all employees to be knowledgeable in areas of product, merchandising operations, store layout/design, pricing, customer service, sales and growth within the organisation
Participate in events and promotional opportunities
Demonstrate teamwork within the store and organisation and ensure staff is treated professionally, respectfully and courteously.
Lead by example.
Minimum of three years of retail management experience, preferably in an outdoor gear/sporting goods industry.
Minimum high school education or equivalent. Bachelors Degree in Business or related field preferred.
Inventory management and financial management experience considered and asset.
Likes to communicate in a clear, and straightforward manner and expects the same from others.
Strong leader who is motivated by clearly and consistently setting expectations and always prioritizing the customer.
Can juggle many projects simultaneously.
Sales driven and ability to drive sales through outstanding customer service.
An outdoor and active lifestyle enthusiast.
Flexibility to work a variety of shifts.
We look forward to receiving your resume and cover letter, please apply now!
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