Bark Lake is seeking a passionate, professional and forward-thinking individual to join our Program Facilitation Team.
Primary Role: Challenge Course Supervisor (CCS)
The CCS is a program facilitator who carries a current Challenge Course Practitioner Level 2 and is designated by the Challenge Course Manager for their evaluated skills and knowledge. A CCS is responsible for the daily operations of the climbing activities (high/low ropes course, climbing/rappel wall and Aspire Tower) along with all other climbing operations from session to session. The CCS will be directly in charge of ensuring a positive and safe climbing experience for all clients.
Secondary Role: Program Facilitator
Program Facilitators work as a team to plan and facilitate exciting leadership, experiential and recreational – based programming for guests. Versatile by nature, each Program Facilitator serves as a frontline customer service ambassador prepared to take on a variety of tasks to ensure a positive and unforgettable experience is had by all guests; this is the Bark Lake Advantage.
Lead up to three 2-hour climbing program periods per day, plus an evening program if required;
Prepare all climbing activities and areas for use, ensuring areas are tidy after program conclusion;
Responsible for daily set-up and take down of courses and maintenance of equipment and gear;
Assist with training staff in course related skills, protocols, and procedures;
Complete information logs and ensure they are up to date;
Set up and tear down of all program areas, delivery of activities and providing a safe space for learning and exploring;
Facilitate programs for school groups, adults, weddings, and other special interest groups during weekdays, weekends and holidays;
Assist with Dining Hall, Tuck shop routines and overnight client support;
Occasionally assisting with Food Services, Housekeeping and Maintenance as required;
Act as an ambassador for the Bark Lake brand of adventure, leadership, and unwavering customer service;
Demonstrate an openness and willingness to assist with other tasks and duties outside of the above or as assigned by the Program Manager and Assistant General Manager.
2+ years experience operating climbing activities (high ropes, climbing wall and low ropes);
Hold a current Association of Challenge Course Technology Level 2 certification (other forms of climbing or low ropes training is as asset);
Hold a current certification in Standard First Aid, CPR C;
Current Police Check with Vulnerable Sector Screening;
Have a positive, fun and outgoing attitude;
Indicate a high level of competency and understanding of risk management dealing with climbing;
Comfortable with heights and have the ability to call or react to a rescue situation;
Have working knowledge on different styles of belaying including: ATC, A-team, Gri-Gri and Munter Hitch;
Able to set up and work a Rappel System from the ground and air;
Display drive and enjoy working in a fast-paced outdoor setting;
Experience with leading programming for and speaking in front of large groups in a camp, outdoor education/recreation or leadership development setting.
(Preference may be given to Candidate who possess additional qualifications)
Swimming Qualifications (NLS Waterfront or Pool, Bronze Medallion or Bronze Cross);
Basic Canoe, Kayak or Voyageur Canoe Instructor or equivalent (ORCKA or Paddle Canada);
Canoe Tripping Level 3 or equivalent (ORCKA or Paddle Canada);
Pleasure Craft Operator;
Ontario Certified Teacher/ESL training;
Food Safety Training;
How to Apply
Submit your Resume, Cover Letter, and 3 References to:
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