Bridge on Murray River
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22 Jan 2020

Contract Program Base Manager

Outward Bound Canada Anywhere

Job Description

Position:                                   Program Base Manager

Immediate Supervisor:      Atlantic Canada Program Manager

Location:                                  St. George, New Brunswick

Starting date:                         April 18, 2020

Contract Type:                       4-6 Months Contract Term

Since 1969, Outward Bound Canada has made it our mission to cultivate resilience, leadership, connections and compassion, through inspiring and challenging journeys of self-discovery in the natural world. A not-for-profit, charitable, educational organization, Outward Bound Canada has challenged over 150,000 Canadians to step out of their comfort zone with our unique outdoor adventures. We pride ourselves on offering transformational journeys that encourage participants to push beyond their limits and discover their true potential.

ABOUT THE POSITION

The Program Base Manager is responsible for outfitting and logistical infrastructure for courses in the Atlantic Region – up to three concurrent courses at busy periods.  The Manager will develop and maintain high quality material resources and systems, which in turn reinforce smooth delivery of courses and expeditions.  This encompasses both external arrangements such as transport bookings, and also internal outfitting provision such as camping equipment, food and upkeep of the base in general.  The Program Base Manager will supervise a base assistant and together will work closely with course staff teams (course directors and instructors) to ensure they are well resourced upon arrival at base for each course.  The Program Base Manager will be a key liaison to the national admissions office handling of student and group information.  New property or capital assets to the Atlantic region will fall under the stewardship purview of this position.  The Program Base Manager will often be the face of Outward Bound Canada in the region, representing high standards in professionalism among diverse stakeholders, such as new staff, students, teachers, local government, group clients, donors etc.

DUTIES AND RESPONSIBILITIES

  • Maintain and enhance equipment supplies and their storage.
  • Prepare course outfitting and administer handover to course staff.
  • Training of staff in proper use of equipment as necessary (e.g. communications devices).
  • Manage inspections and servicing of equipment.
  • Manage vehicles fleet in compliance with provincial laws and OBC policy.
  • Manage food orders and delivery chain, including handover briefings to course staff as necessary.
  • Supervise a base assistant during peak season months.
  • Manage record keeping on the CRM and server, and hard copies in office as necessary.
  • Manage camping bookings and other accommodations or facilities for courses.
  • Manage transportation arrangements; driver-contractor scheduling, rental vehicles.
  • Manage external (rented) equipment supply requirements as necessary.

RISK MANAGEMENT

  • Ensure that supplies and logistical arrangements uphold risk management protocols.
  • Vigilance with participant suitability screening.
  • Assist in emergency support processes, such being on-call, or helping with early departures or hospitalizations.
  • Anticipate contingency logistics in cases of abnormal disruptions (e.g. hurricane).

ADMINISTRATION

  • Ensure the workspace is compliant with Health and Safety standards in collaboration with the Program Director and HR.
  • Coordinate the transfer of course information from key sources to Course Directors.
  • Works with team to schedule and deliver on-call service, manage evacuations and other field responses.  On-call requirements include a requirement to be within 100 km or 1.5 hour from the base.
  • Organize and facilitate program evaluation and paperwork process.
  • Maintain up-to-date knowledge of current industry trends and standards.
  • Leadership: participate in national OBC team meetings, providing regional representation as required.
  • Supervise and maintain contractor relationships,
  • Manage operating expenses, remittances and expense reporting in line with financial model.
  • Ensures that there is a positive, welcoming, harmonious and constructive environment.

QUALIFICATIONS AND EXPERIENCE

  • Understanding and application of OBC policies and philosophies
  • Experience with tripping practices and principles
  • Resourceful disposition and problem solving capability
  • Focus on providing high levels of customer service
  • Ability to be a significant contributor to several small teams as well as working unsupervised
  • Experience in maintaining a positive instructor team and community
  • Highly organized, computer, database, and social media proficient
  • High level of mentorship, professionalism and follow through

CERTIFICATIONS

  • Wilderness First Responder (WFR)
  • CPR-C
  • F-Class (or equivalent) Driver’s License (or willing to obtain)
  • Post-secondary education in one of the following fields: environmental science, education, recreation, therapy (an asset)

How to Apply

READY TO APPLY? Cover letters, resumes and trip logs can be submitted via our application database:  click here or https://app.smartsheet.com/b/form?EQBCT=8ef15d78cef64aaa9a100ec4a6eb5eba If you encounter any problems our online application process please email your application to: employ@outwardbound.ca Please identify the position as “Program Base Manager” when you apply. Application deadline: February 14, 2020 Outward Bound Canada is an equal opportunity employer. We thank all applicants for their interest; however, only candidates selected for an interview will be contacted. No phone calls please.

Job Categories: Outdoor Education. Job Types: Contract.

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