To create fantastic, memorable experiences for visitors to the Rockies
To guide up to 24 guests on interpretive sightseeing tours
To bring guests to cultural and natural attractions in Banff and Western Canada
To tell stories in English on the natural and cultural history of Banff National Park and Western Canada
To provide transportation services within Banff and Western Canada
To drive a mini bus and other commercial vehicles
To provide exceptional customer experience working with a range of visitors from around the world
Essential requirements for all members of our operations team:
A passion for sharing and connecting with people and creating great travel experiences
Class 4 Alberta Drivers License (or willingness to obtain before the start of term)
Clean driver’s abstract
16 hour first aid certificate
Must obtain and submit a RCMP reference check upon hire
Additional requirements for guides delivering interpretive day hikes:
Wilderness First Aid
Apprentice Hiking Guide Certificate (Interpretive Guide Association) – willingness to obtain before start of term
Other attributes we are looking for:
High level of attention to customer service
Confident and engaging public speaker
Knowledge of the local area
Passion for mountain life and culture
Confident group leaders/ instructing experience
Ability to work completely independently
Comfort using Mac computers, smartphones and various applications
Working environment and interactions
Operate 24 passenger mini-buses in a safe, legal and comfortable manner
Guide safe on trail excursions and follow leave no trace principles
Day trip rotation of all daily tours and activities
Operate tour programs in all weather conditions
Reports to the Sr. Manager of Guiding Operations, Assistant Guide Manager, Dispatch Supervisor
Key internal contacts: Fleet Manager, Other Drivers, Tour Guides, Reservation Agents, Detailers
We offer full time employment from mid April to the end of October 2020.
Shifts in high season (June through to the end of September) often involve long hours. However we aim to ensure a quality work life balance with set days off each week and or multiple days off after multi-day tour programs.
Opportunities for the right candidate can involve working for our winter season as well. Mid November 2020 until Mid April 2021
We do help those new to the industry take on this exciting career, through a comprehensive in-house training program.
How to Apply
Please send your cover letter and resume to Rose, by emailing her at email@example.com
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