Under the direction of the Program Coordinators and the Manager of Camping & Outdoor Education Programs, the Adventure & Nature Centre Supervisor is responsible for the development, delivery, safety and supervision of programs in the Adventure & Nature Program Areas. The Adventure & Nature Centre Supervisor is a part of the Senior Staff Team and thus responsible for the interpretation and enforcement of the rules and regulations as they apply to program staff and program areas. Team members also have direct responsibility for the application of the progressive discipline process when required. Supervisors will be in charge of an assigned Reaction Crew (RC) and responsible for emergency procedures, Evening programming and attending staff meetings and events.
Current Standard First Aid and CPR – Level C required
Wilderness First Aid/Wilderness First Responder (WFR) preferred
Current Criminal Reference Check (dated within 6 months prior to contract start date) required
Excellent Customer Service skills required and experience working with youth required
Bronze Cross required, NLS preferred
Leave No Trace ethics required, certifications preferred
Instructor or Coaching Certifications in Adventure Activities or Recreational Sports preferred
ACCT accreditation (Level 1, 2, or Course Manager) preferred
Non-violent Crisis Prevention certification preferred
Knowledge of YMCA Geneva Park programs and facilities is an asset
Duties and Responsibilities:
Supervision and Safety: to supervise the Adventure & Nature Centre and a Reaction Crew. To know and understand all information and procedures for emergency response, site safety and security.
Programming: to create and instruct innovative programs for guests of Geneva Park in the Adventure & Nature Centre as well as for Reaction Crew and Evening programs as per the guidelines established by the Program Coordinators. To actively participate in all Senior Staff Team planning meetings
Operations: to help ensure efficient and effective operation the program area including seasonal program area opening and shut down, equipment and facility maintenance, and all administrative
duties associated with this position including program jottings, staff scheduling, payroll input, weekly reports, monitoring inventory, collecting of money and prompt reporting of charges, evaluations, and a final report.
Role Model: To act as a positive role model for other staff and guests of the YMCA of Simcoe/Muskoka whether on or off duty. To abide by all rules and regulations.
Customer Service: to provide timely and professional interaction with all guests of the YMCA of
Simcoe/Muskoka to ensure quality customer service and satisfaction.
Staff Development: to provide ongoing staff development including training, orientation, hands-on learning, performance management and evaluation
Commitment to Organization Vision and Values: Demonstrates and promotes a personal understanding of and appreciation for the mission, vision, strategic outcomes and values of the YMCA of Simcoe/Muskoka
Concern for Health and Safety: Acknowledges and understands how to manage and educate others of risk and harm reduction.
Integrity: Demonstrates responsible behavior at all times and maintains high ethical standards
Problem Solving: Identifies an issue, gathers and processes relevant information, coming up with possible solutions, selecting appropriate responses, and implementing them.
Teamwork: Actively build teams and encourage open relationships for maximum organizational effectiveness.
Quality Focus: Ensures YMCA Geneva Park programs and services are superior.
Sense of Community: Demonstrates an awareness and understanding of community and responds to identified needs.
Initiative: Seeks and finds solutions to problems without waiting for direction; identifies new ideas that will assist in achieving mission and strategic goals.
Communication: Communicates in a thorough, clear and timely manner and supports information sharing and goal achievement across the association
Leadership: Motivates and inspires self and others to take action to achieve desired outcomes
Effect on End Results and Organization:
High program participation, retention rates and survey scores will indicate value and member commitment
Authority & Responsibility: Reports to Program Coordinator, Manager of Camping and Outdoor
Conditions of Employment: Seasonal Contract
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